Privacy Policy

Welcome to our website, owned and managed by GIZENT WEB TECHNOLOGIES PRIVATE LIMITED (“we,” “us,” or “our”). We provide payment gateway and facilitation services, including those offered through our subsidiaries registered under Gizent. Unless specified otherwise, any reference to Gizent in this policy also applies to these subsidiaries. Any future subsidiaries joining our network will comply with the principles set forth in this policy.

Safeguarding your privacy and data security is our highest priority. This policy explains how we collect, process, and use your information when you access our website Gizent or utilize Gizent’s payment services, whether as a customer or merchant.

We are dedicated to ensuring the confidentiality and security of your personal information. When you interact with our website—whether by submitting registration forms, inquiry forms, transaction details, or accessing our services via mobile applications or API—we collect and manage your data in accordance with this policy.

By using Gizent’s services, features, technologies, website, or applications, you acknowledge and consent to the terms outlined in this policy.

Data Collection

When you use our services, you may provide, or we may collect, various types of personal information, including:

• Personal Information

This includes details such as your full name, phone number, email address, and physical address, allowing us to verify your identity and facilitate effective communication.

• Business Contact Information

We collect information such as your company name, department, and business size to tailor our services to your organization’s specific needs.

• Account Credentials

Your username and password are gathered to secure your account and ensure safe access to our platform.

• Payment Account Information

We collect payment-related data to facilitate transactions, enhance security, and ensure smooth financial operations.

• User-Generated Content

Content such as social media posts, comments, and reviews help us analyze user feedback, improve services, and engage with our community.

• Device and Mobile Identifiers

Unique device identifiers help us recognize your device, optimize functionality, and enhance platform security.

• Location Data

Geographic location data allows us to provide region-specific services and detect fraudulent activities.

• Verification and Business Documentation

Documents such as identification proofs, business licenses, and other credentials are collected to meet regulatory and compliance requirements.

• Technical Information

Details such as browser type, operating system, and IP address help us improve platform performance and resolve technical issues.

• Additional Data

Other collected details, including timestamps, browsing activity, language preferences, age, gender, and cookies, allow us to personalize your experience and deliver relevant content.

When you engage with our ads, mobile applications, web pages, or other digital services, certain personal data may be automatically collected through tracking technologies such as cookies. Additionally, personal information may be shared during transactions with merchants to facilitate smooth payment processing.

Data Accuracy and Authentication

By using our services, you confirm that the personal information you provide is accurate, complete, and truthful. You are responsible for any errors or omissions in the data submitted. You can review and update your information at any time to maintain its accuracy.

How We Use Your Data

We process collected information for the following purposes:

• Transaction Processing

We use your data to facilitate transactions, including authorization, billing, tax calculations, order fulfillment, chargebacks, refunds, customer support, and dispute resolution.

• Service Provisioning

Your information enables us to provide services such as invoice generation, transaction notifications, access key management, product downloads, subscription handling, and customer profile creation.

• Account Verification and Fraud Prevention

We utilize your data for Know Your Customer (KYC) verification, underwriting, fraud detection, risk analysis, and regulatory compliance.

• Business Operations Support

Your data helps us improve services, analyze market trends, develop new products, implement marketing strategies, and manage billing processes.

• Legal and Contractual Compliance

We use your information to enforce legal and contractual obligations, manage financial reserves, comply with regulatory requirements, and adhere to court orders.

• Data Analytics and Business Intelligence

Collected data is analyzed to generate insights, create reports, and support strategic decision-making.

• Policy and Compliance Enforcement

We ensure adherence to company policies, industry regulations, and payment compliance requirements to maintain transparency and trust.

• PCI Compliance

Your payment data is securely handled in line with Payment Card Industry (PCI) standards to ensure confidentiality and security.

• Personalized Services and Marketing

We use your data to deliver targeted advertisements, personalized services, and customized content based on your preferences and behavior.

• Secure Payment Storage

Your payment details may be securely stored to facilitate faster transactions, recurring payments, and subscription-based services.

• Sales Performance Monitoring

We analyze transaction data to track sales performance, understand customer behavior, and optimize product offerings.

• Authorized Data Sharing

When necessary, we may share relevant data with regulatory authorities, investors, auditors, and professional consultants to ensure compliance and operational efficiency.

Data Security and Storage

We implement advanced security measures, including encryption, secure data centers, and periodic audits, to protect your information from unauthorized access, alteration, disclosure, or misuse.

We adhere to industry security standards, including PCI-DSS Level 1 compliance, to ensure the highest level of payment protection. However, no digital system is completely immune to cyber threats. If you suspect a security breach, contact us immediately at gizentwebtechnologiespvtltd@gmail.com for assistance.

Data transfers may occur when you transact across borders. By using our services, you consent to your data being processed in jurisdictions with varying data protection laws.

Data Retention

We retain personal data only as long as necessary to fulfill its original purpose and meet legal or regulatory obligations. Once no longer needed, data is permanently deleted, anonymized, or modified to prevent reconstruction.

Certain financial records, such as transaction history, may be stored for extended periods to comply with tax, accounting, and legal requirements. We periodically review our retention policies to ensure compliance with current regulations.

Data Sharing

We may share personal data with trusted third-party service providers for payment processing, fraud prevention, and customer support. These entities are contractually obligated to maintain strict data security and comply with legal standards.

During transactions, data may be shared with financial institutions and payment processors to ensure seamless payment processing. Merchants using our payment gateway may receive necessary customer data to complete transactions.

We require all third-party partners to uphold the highest security standards. While we govern shared data according to this policy, we encourage you to review third-party privacy policies for additional details.

Corporate Transfers

In case of a merger, acquisition, or corporate restructuring, your personal data may be transferred as part of the transaction. This Privacy Policy will continue to govern your data protection rights. We will notify you via email or public announcements regarding ownership changes and policy updates.

If significant changes to data handling occur post-transfer, we will provide prior notice and an opportunity for you to review the revised policies.

Legal Disclosures

We may disclose personal data in response to legal requests such as subpoenas, court orders, or law enforcement inquiries. Additionally, disclosures may be made to prevent fraud, enforce legal rights, or comply with regulatory obligations.

Payment Security

Your payment details are collected, encrypted, and transmitted securely following industry security protocols. We comply with PCI-DSS standards to protect your financial information during transactions and storage.

With your consent, stored payment data may be used for one-time purchases, recurring payments, and subscription-based services. Transaction details may also be shared with tax authorities as required by law.

Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we identify unauthorized access by a minor, we will terminate the account and delete the associated data. Parents or guardians who suspect unauthorized use should contact us immediately.

External Links

Our website may contain links to third-party websites. We encourage users to review external privacy policies before sharing information, as we are not responsible for their data practices.

Public Forums

We may offer forums, message boards, or comment sections for user engagement. Any information shared in these areas becomes public. If you need assistance in removing content, contact us. While we will make reasonable efforts to accommodate your request, complete removal may not always be possible.

Policy Updates

We may update this Privacy Policy periodically to reflect regulatory changes or operational improvements. Updates will be posted on this page, and registered users will be notified via email or platform alerts.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at gizentwebtechnologiespvtltd@gmail.com. Our support team is available to assist you.